Fiscal Year 2019 Budget

Beginning July 1, 2018 and ending June 30, 2019

Last updated: 4/11/18

Veterans' Services

The Veterans’ Services Program explores all legal avenues to provide veterans and their dependents with assistance in obtaining benefits to which they are entitled. The Department provides emergency cash assistance to homeless or about –to-be-displaced eligible veterans and their dependents. The Department also provides financial assistance and reimbursement of medical expenses to indigent veterans. The Department offers employment, housing, and other referral services. In addition, Department employees participate in the Massachusetts Veterans’ Service Officer Association to improve services to veterans.


Giselle Sterling, Manager, Organization 741100
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Veterans' Services - Appropriations

Back to Boston VETS

title FY16 Expenditure FY17 Expenditure FY18 Appropriation FY19 Adopted Inc/Dec 18 vs 19
Personnel Services 687,442 810,882 941,402 1,021,251 79,849
Contractual Services 111,478 88,834 101,932 101,932 0
Supplies & Materials 57,207 53,516 71,150 71,900 750
Current Chgs & Oblig 3,088,708 2,300,549 3,615,563 3,497,050 -118,513
Equipment 3,468 29,470 0 0 0
Other 0 0 0 0 0
Total 3,948,303 3,283,251 4,730,047 4,692,133 -37,914

Veterans' Services
Performance Goals

Goal:

Advocate-To support events, pannels, legislation and summits aimed at meeting the needs of local veterans

Measure FY16 Actual FY17 Actual FY18 Target FY19 Target
# Outreach - All Other 42 24 21 18


Goal:

Engage-To reach out to all 22,000 veterans that call Boston their home through meaningful community engagement

Measure FY16 Actual FY17 Actual FY18 Target FY19 Target
# of Volunteers Participating - Operation Thank A Vet 0 0 195 360
% of Veterans reached- Operation Thank A Vet (OTAV) 0% 0% 51% 50%


Goal:

Recognize- to recognize the services of veterans who have died in service to their country and to assist with burial costs as needed

Measure FY16 Actual FY17 Actual FY18 Target FY19 Target
% of Graves decorated 100% 100% 100% 100%
% of Hero Squares decorated 100% 100% 100% 100%


Goal:

Serve-To serve our (600+) homeless and low income veterans through a financial assistance program aimed to increase the housing stability of veterans and their families based on household need

Measure FY16 Actual FY17 Actual FY18 Target FY19 Target
# of Homeless Veterans receiving CH115 0 0 224 200
% Reimbursment for Aid to Vet Rate 75.5% 75% 75% 75%
Consituent Contact- In Office 0 0 15,933 17,000
New Chpt 115 Aid Reciepent- Shelter/Residence 231 230 184 200