The Mayor's Office of Neighborhood Services (ONS) encourages, facilitates and maximizes citizen input and participation in all aspects of government through service requests, neighborhood meetings, mailings, and emergency responses. Also included in ONS is the Mobile City Hall to Go truck that visits Boston’s neighborhoods offering a select menu of services directly to constituents. The Boston 311 Program provides a wide-ranging information and referral function as well as coordinates emergency response after business hours. The program also responds to citizens’ requests for service through direct interaction with City departments.
Jerome Smith,Chief of Civic Engagement,Appropriation 412
Neighborhood Services FY18 Operating Budget by Account
Personnel Services
Contractual Services
Supplies & Materials
Current Chgs & Oblig
Equipment
Other
Neighborhood Services
Performance Goals
Neighborhood Serv
Increase public access to city services
City Hall to Go
Increase public access to city services
Boston 311
Maintain a high level of constituent service
Neighborhood Services
External Funds Projects
Love Your Block/Boston Shines
Love Your Block's funding source originated in 2015 as a result of an external grant from Cities of Service for 30,000 to be used over 3 years ending in 2018. The purpose is to create and implement a mini grant program for Neighborhood Beautification projects. Love Your Block going forward in FY18 will also include Boston Shines, a spring clean up initiative that is funded by external donations. As a result the funding sources from here on out are external donations for the entire Love Your Block account. This is an annual fund. For FY17 Love your Block account will be used for mini grants only and is projected to spend 10,500.
