Fiscal Year 2019 Budget

Beginning July 1, 2018 and ending June 30, 2019

Last updated: 4/11/18

Consumer Affairs & Licensing

The Consumer Affairs & Licensing Department contributes to the overall mission of improving the quality of life in the City of Boston by maintaining safety and order in the restaurant community through the licensing of entertainment activities and monitoring compliance with relevant laws. The office also educates and mediates on behalf of Boston area consumers in order to facilitate successful resolution of consumer related complaints. The Licensing Board grants and regulates various types of alcohol, food licenses and other licenses for restaurants, nightclubs, private clubs, liquor stores. The Licensing Board consists of 3 Commissioners appointed by the Mayor. Boston Police officers support the office and report violations of the alcoholic and other laws of the Commonwealth. The Licensing Board holds hearings on these violations and issues penalties.


Christine Pulgini, Director, Appropriation 114
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Appropriations by Program

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Program Name FY16 Actual FY17 Actual FY18 Budget FY19 Budget
Consumer Licensing 292,666 392,981 362,493 384,005
Consumer Affairs 86,606 96,100 100,571 106,477
Licensing Board 0 570,272 664,927 683,023
Total 379,272 1,059,353 1,127,991 1,173,505


Department trends by program


Consumer Affairs & Licensing
Operating Budget Over Time
Consumer Affairs & Licensing FY18
Operating Budget by Program
Consumer Licensing
Consumer Affairs
Licensing Board

Department budget by account

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title FY16 Expenditure FY17 Expenditure FY18 Appropriation FY19 Adopted Inc/Dec 18 vs 19
Personnel Services 366,428 1,002,844 1,078,448 1,121,148 42,700
Contractual Services 3,949 8,363 18,480 14,105 -4,375
Supplies & Materials 8,386 18,826 19,550 25,050 5,500
Current Chgs & Oblig 509 24,230 11,513 13,202 1,689
Equipment 0 5,090 0 0 0
Other 0 0 0 0 0
Total 379,272 1,059,353 1,127,991 1,173,505 45,514


Department trends by account


Consumer Affairs & Licensing
Operating Budget Over Time
Consumer Affairs & Licensing FY18
Operating Budget by Account
Personnel Services
Contractual Services
Supplies & Materials
Current Chgs & Oblig
Equipment
Other


Consumer Affairs & Licensing
Performance Goals

Consumer Licensing
  • Close cases in a short amount of time for better service to consumers
  • More resolved cases from consumer complaints filed with our department
  • To track cases closed per month

Licensing Board
  • To process applications and issue alcoholic beverage licenses or other licenses


Consumer Affairs & Licensing
External Funds Projects

Local Consumer Aid Fund Grant
This grant from the Massachusetts Attorney General’s Office is issued annually to the Mayor’s Office of Consumer Affairs and Licensing for mediation and resolution of consumer complaints for residents of the City of Boston.


Consumer Affairs & Licensing - Authorizing Statutes

  • Enabling Legislation, CBC Ord. §§ 15-5.1-15-5.2.
  • Dancing Halls, M.G.L.A. c. 136, § 4.
  • Commonly Used Provisions, M.G.L.A. c.140, §§ 177A, 181, 183A, 185H.
  • Theatrical Exhibitions and Public Amusements, CBC Ord. §§ 17-13.1-17-13.5.
  • Consumer Protection, M.G.L.A. c.93A, § 9.
  • 2014 Mass. Acts ch. 287 ss. 71-75B, 84-85, 119,128,130-132 (Gives Mayor appointing authority) 2014 Mass. Acts ch. 287 ss. 71-75B, 84-85, 119,128,130-132 (Gives Mayor appointing authority).
  • 2014 Mass. Acts ch. 312 ss. 1-2.
  • 2015 Mass. Acts ch. 119 ss. 18-19,32-33.
  • M.G.L.A. c. 138 ss. 12,14,15,17,23,34,64 67.
  • M.G.L.A. c. 140 ss. 1-7,9-12,22-32,177, 185I.