Fiscal Year 2019 Budget
Beginning July 1, 2018 and ending June 30, 2019
Last updated:
4/11/18
Consumer Licensing
The Licensing Program maintains safety and order throughout the City neighborhoods by licensing entertainment activities and maintaining compliance with relevant laws. The Licensing Division processes new applications and renewals, inspects premises and holds hearings on licensing requests and violations. The Licensing Division works closely with the Boston Police Department and neighborhood organizations.
Christine Pulgini, Director, Organization 114100
Contact the Budget Office:
Consumer Licensing - Appropriations
| title | FY16 Expenditure | FY17 Expenditure | FY18 Appropriation | FY19 Adopted | Inc/Dec 18 vs 19 |
|---|---|---|---|---|---|
| Personnel Services | 279,891 | 377,052 | 346,700 | 369,508 | 22,808 |
| Contractual Services | 3,895 | 2,278 | 7,230 | 5,205 | -2,025 |
| Supplies & Materials | 8,371 | 3,802 | 8,050 | 8,000 | -50 |
| Current Chgs & Oblig | 509 | 9,849 | 513 | 1,292 | 779 |
| Equipment | 0 | 0 | 0 | 0 | 0 |
| Other | 0 | 0 | 0 | 0 | 0 |
| Total | 292,666 | 392,981 | 362,493 | 384,005 | 21,512 |
Consumer Licensing
Performance Goals
Goal:
Close cases in a short amount of time for better service to consumers| Measure | FY16 Actual | FY17 Actual | FY18 Target | FY19 Target |
|---|---|---|---|---|
| Average days until case results are communicated | 0 | 0 | 43.1 | 45 |
Goal:
More resolved cases from consumer complaints filed with our department| Measure | FY16 Actual | FY17 Actual | FY18 Target | FY19 Target |
|---|---|---|---|---|
| Money refunded to consumers through CAL mediation | 217,746 | 396,880.9 | 200,000 |
Goal:
To track cases closed per month| Measure | FY16 Actual | FY17 Actual | FY18 Target | FY19 Target |
|---|---|---|---|---|
| Number of consumer cases closed | 0 | 451 | 432 | 600 |